Xfinity vs. Frontier: Which Internet Provider Is Best for You?
See how these two internet providers stack up so you can choose what’s best for you.
- Best for speed
- Customer rating: 3.7
- Price: $30.00–$80.00/mo.*
- Speed: 75–1,200 Mbps
- Internet type: Cable, fiber
- Data cap: 1.2 TB, none
- Contract: Contract-free and contract-based plans
- Best for availability
- Customer rating: 3.5
- Price: $49.99–$149.99/mo.
- Fiber speed: 500–2,000 Mbps
- Internet type: DSL, fiber
- Data cap: None
- Contract: Optional 1-year contract with Visa Reward Card
Data as of 12/08/22. Offers and availability may vary by location and are subject to change.
Compare Xfinity and Frontier head to head
Xfinity is a great choice if you want cable internet, which is known for being fast and reliable. Xfinity’s cable plans offer speeds up to 1,200 Mbps, which is probably more than what the average home needs but still nice to have.
If you want even faster speeds than that, we suggest a fiber plan from Xfinity or Frontier. Fiber is really where these two providers battle, but if you don’t have access to fiber or cable, Frontier’s slower (but widely available) DSL service has your back.
Plans and pricing: Xfinity vs. Frontier
Xfinity and Frontier mostly offer two very different internet connection types. Xfinity has various cable internet plans if you want speeds faster than Frontier’s DSL service. The fiber plans offered by both providers are limited and Xfinity is at a disadvantage with an even smaller footprint than Frontier.
Xfinity plans and pricing
|Connect||$30.00/mo.*||75 Mbps||View Plan|
|Connect More||$40.00/mo.*||200 Mbps||View Plan|
|Fast||$55.00/mo.*||400 Mbps||View Plan|
|Superfast||$70.00/mo.*||800 Mbps||View Plan|
|Gigabit||$75.00/mo.*||1 Gbps||View Plan|
|Gigabit Extra||$80.00/mo.**||1,200 Mbps||View Plan|
Data as of 11/11/22. Prices and availability may vary by location.
* For the first 12 months with a 1-year agreement. Regional price differences may apply.
** With a 2-year agreement.
While the list of Xfinity plans appears rather long, Xfinity doesn’t offer every plan across its service areas. Xfinity plan names and pricing changes based on three different regions: Northeast, Central, and West.
Frontier’s Fiber 1 Gig plan matches Xfinity’s Gigabit plan in terms of speed, but Xfinity can be the cheaper and faster option depending on where you live. For example, Xfinity’s slowest connection is cheaper than Frontier’s fastest DSL service if you can get cable internet in your area.
Frontier plans and pricing
|Frontier Internet||$49.99/mo. *||Call for details||DSL||View Plan|
|Frontier Fiber Internet 500||$49.99/mo. ✝||500 Mbps||Fiber||View Plan|
|Frontier Fiber 1 Gig||$74.99/mo. ‡||1000 Mbps||Fiber||View Plan|
|Frontier Fiber 2 Gig||$149.99/mo. §||2,000 Mbps||Fiber||View Plan|
* w/ Auto Pay & Paperless Bill per month for 24 mos. One-time charge on disconnect applies.
✝ w/ Auto Pay & Paperless Bill per month for 12 mos. Max speeds are wired. Wi-Fi, actual & average speeds vary. One-time charge on disconnect applies.
‡ w/ Auto Pay & Paperless Bill per month for 36 mos. Max wired speed 1000/1000 Mbps. Location dependent. Wi-Fi, actual & average speeds vary. One-time charge on disconnect applies.
§ w/ Auto Pay & Paperless Bill per month. Max speeds are wired. Wi-Fi, actual & average speeds vary. One-time charge on disconnect applies.
Frontier has the advantage of offering DSL in areas where Xfinity’s internet can’t reach. But even if you live in an area where both providers overlap, Xfinity is the faster option than Frontier’s DSL plan.
Frontier recently introduced its Fiber 2 Gig plan to better compete with Google Fiber and AT&T. Xfinity’s one fiber plan, Gigabit Pro, tops out at 6 Gbps but its availability is extremely limited. Frontier aims to offer up to 10 Gbps in the coming years—Xfinity is already working on 10 Gbps using existing cable connections.2
Deals and promotions: Xfinity vs. Frontier
|Get gigabit internet and streaming for $50 a month when you add a qualifying unlimited mobile plan. No contract required and with a 2-year rate guarantee.|
Get the Deal
|You'll get $5 off your monthly bill when you set up online autopay. |
Get the Deal
Extra fees: Xfinity vs. Frontier
|Equipment fee||Installation fee||Other fees|
|Xfinity||● $14.00/mo.||● $39.99 for pro install|
● Free for self-install with standard shipping<
|● $10.00 late payment fee|
● $10.00/50 GB overage fee
● $30.00/mo. for unlimited data
|Frontier||● No charge for DSL modem or wireless gateway||● Free pro install*||● $85.00 DSL activation fee|
● $10.00 disconnect fee
● $9.99 equipment fee for extra devices
● $5.00/mo. no AutoPay fee
● $2.99/mo. paper bill fee
● $6.99/mo. internet infrastructure surcharge
● $1.50 pay in person fee
● Up to $10.00 pay by phone convenience fee
Data as of 7/8/22. Offers and availability may vary by location and are subject to change.
*When you order service online.
Xfinity has a shorter list of fees, charging the standard installation and rental fees. The fee for unlimited data is optional and could be your cheaper route if you usually spend more than $30 in overage fees each month.
With Frontier, there’s no overage fee or an additional charge for unlimited data. But subscribers must pay a monthly surcharge that applies to network maintenance and other costs associated with Frontier’s infrastructure.3
Customer ratings: Xfinity vs. Frontier
Xfinity earned high rankings in our annual customer satisfaction survey, overtaking Frontier in every category. In fact, customers rated Xfinity’s speeds higher than any other national ISP—93% of Xfinity customers said their internet speeds meet their needs.
While Frontier didn’t perform as well as Xfinity in the survey, we think that was largely due to ratings of Frontier’s DSL internet service. When we isolated Frontier fiber customers, ratings dramatically improved. Frontier’s fiber ratings for speed are just as high as Xfinity’s, and the overall satisfaction of Frontier fiber customers is actually higher than Xfinity customers.
If you have access to Frontier’s fiber internet service, it’s certainly a tougher call, but our data suggests customers are happier with Xfinity, overall.
Best TV and internet bundles
|Internet speed||TV channels||Price||Details|
|Xfinity Superfast Internet + Popular TV||Up to 800 Mbps||125+||$120.00/mo. for 12 mos.*||View Plans|
|Xfinity Superfast Internet + Popular TV||Up to 1,200 Mbps||185+||$150.00/mo. for 12 mos.*||View Plans|
|Frontier 500 Mbps + DISH America’s Top 120||Up to 500 Mbps||190||$124.98/mo.†||View Plans|
|Fiber 500 Mbps + DISH America’s Top 120+||Up to 500 Mbps||190+||$139.98/mo.‡||View Plans|
* For the first 12 months
† Internet price per month for 12 mos. Taxes, surcharges, one-year agreement, early termination fee, and one-time charge apply. Max speeds are wired. Wi-Fi, actual & average speeds vary. TV price for new and qualifying former customers only. 3-year price guarantee requires credit qualification and 2-year commitment and covers core programming, local networks, and equipment.
‡ Internet w/ Auto Pay & Paperless Bill. Per month for 24 mos. One-time charges apply. Max speeds are wired. Wi-Fi, actual & average speeds vary. TV price for new and qualifying former customers only. 3-year price guarantee requires credit qualification and 2-year commitment and covers core programming, local networks, and equipment.
All TV and internet bundles provided by Frontier include DISH TV—Frontier discontinued its digital TV service for new customers. These bundles include local channels and a three-month free trial to the DISH Movie Pack Online TV service. You must pay $20 per month once the trial ends unless you call or go online to cancel the service.
Xfinity offers many Double Play bundles across its coverage areas. None of them include Xfinity’s Gigabit Pro connection, which in itself is expensive. Some bundles include Netflix or HBO Max, like the X1 Premier Pro+ Double Play package with 185+ channels and fiber-based 1,200 Mbps download speeds.
Internet types: Xfinity vs. Frontier
Xfinity is one of the largest cable companies in the US, delivering internet through the same coaxial cables used for cable TV. It relies on two unused TV channels to send and receive data: one for downloads and one for uploads. Its fiber internet works differently by sending LED or laser pulses across glass filaments. Fiber enables symmetrical internet speeds, whereas cable does not.
Frontier’s DSL service is the slowest of the three connection types. Frontier acquired its DSL and fiber lines from Verizon starting in 2009 and renamed the fiber service from Frontier FiOS to Frontier FiberOptic in 2020. Now it’s called Frontier Fiber Internet as of February 2022.
Data caps: Xfinity vs. Frontier
*Cap removed when you pay $30 per month.
What separates these two providers is Xfinity’s 1.2 TB monthly data cap. To get unlimited data from Xfinity, you must pay a $30 fee each month. Otherwise, you’re charged $10 for every 50 GB used beyond the monthly data allowance. The only exception to Xfinity’s data cap is its 12-state Northeastern markets. Xfinity doesn’t plan to enforce a data cap in those areas until sometime in 2022.4
Frontier doesn’t enforce a data cap, nor does it charge an extra fee for unlimited data like Xfinity.
Contracts: Xfinity vs. Frontier
● 1–2 yrs.
|Frontier||● Optional 1-year contract with Visa Reward Card||View Plans|
Xfinity has both monthly and contracted plans, but you’ll save money if you opt for the one-year or two-year agreement. For example, the Fast plan costs $34.99 per month for the first 12 months if you select the one-year agreement. Otherwise, the plan costs $55 per month. The Gigabit Pro plan requires a two-year agreement, however.
Frontier doesn’t appear to have contracts for DSL, but its three fiber plans have an optional 1-year contract when you sign up for the Visa Reward Card. Discounted pricing for the 500 Mbps plan ends after a year, while the Fiber 1 Gig discount ends after three years—there’s no discount for the 2 Gbps plan. Frontier’s TV and internet bundles require a two-year agreement.
Installation: Xfinity vs. Frontier
|Xfinity||● $39.99 for pro install|
● Free for self-install and standard shipping
|Frontier||● $85.00 DSL activation|
● Free fiber expert installation
Frontier charges $85 to activate DSL service but waives the fee for fiber. Frontier currently does not offer a self-install option for DSL or fiber.
Xfinity’s Getting Started Kit ships within three to five business days at no additional cost. If you can’t wait, priority shipping will see the kit arrive within one to two business days for $29.99. You can also choose the “Self Install Plus” option if you don’t want to bother with shipping, which has a technician deliver the kit and check all connections outside.
Availability: Xfinity vs. Frontier
Take a look at the Federal Communication Commission’s broadband map and you’ll see that Xfinity serves 36% of the American population as of June 2020—Frontier has a smaller footprint of 11%. Moreover, a closer look shows that they mostly overlap in certain parts of the Northeast, Florida, and around the Great Lakes.
Xfinity’s biggest coverage area resides in the Northeast. It avoids North Carolina altogether and trickles down through Tennessee to reach customers in the south. Other large coverage areas surround Detroit, Chicago, Indianapolis, Nashville, Memphis, Houston, San Francisco, Sacramento, Portland, and Seattle.
Frontier serves around 11.7 million copper (DSL) lines and approximately 3.6 million fiber lines across 27 states as of August 2021.1 Its Frontier Internet DSL service covers the Northeast, Southeast, and Southwest. Its Frontier Fiber Internet network resides in portions of California, Florida, Indiana, and Texas, although the California market is expected to grow to 350,000 locations by 2026.5
Final call: Xfinity vs. Frontier
Get fiber internet from Frontier if it’s available in your area. Xfinity’s single fiber plan reaches up to 6,000 Mbps (6 Gbps), which is crazy fast, but it’s far less available than Frontier’s Fiber Internet network—0.02% vs. 33.18%, respectively.
If you don’t have access to fiber, Xfinity’s cable internet plans are by far the next best choice over DSL from Frontier. Xfinity’s 400 Mbps cable connection is a solid plan if you have lots of devices accessing the internet simultaneously. If speed is what you need, Xfinity’s fastest cable internet plan tops out at 1,200 Mbps.
Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, our speed test tool results, and proprietaryhttps://www.highspeedinternet.com/tools/speed-test internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.
More about Xfinity and Frontier
Disclaimer for Xfinity Fast internet deal w/ mobile
* Limited time offer. Restrictions apply. Not available in all areas. Limited to Fast Internet for new customers. Pricing requires enrollment in both automatic payments and paperless billing. Mobile discount limited to new Xfinity Mobile customers. Xfinity Mobile requires residential post-pay Xfinity Internet. xFi Gateway, Unlimited Data and Flex device included for 24 mos. Additional devices extra. After 24 mos. regular rates apply to all services and devices. Streaming subscriptions not included. All devices must be returned when service ends.
For Xfinity Mobile Broadband Disclosures visit: www.xfinity.com/mobile/policies/broadband-disclosures. 30-Day Money-Back Guarantee applies to one month’s recurring service and standard installation charges up to $500. ©2022 Comcast. All rights reserved.
- Frontier Communications, ”Frontier (FYBR) Investor Day Presentation,” August 5, 2021. Accessed. September 15, 2021.
- Comcast, “Comcast Reaches 10G Technical Milestone Delivering 1.25 Gig Symmetrical Speeds in Trial Over a Live, All-Digital HFC Network,” October 8, 2020. Accessed September 15, 2021.
- Frontier Communications, “Answering Your Questions,” Accessed September 15, 2021.
- Comcast, ”We’re Giving Our Northeast Customers More Time,” February 18, 2021. Accessed September 22, 2021.
- Frontier Communications, “Before the Public Utilities Commission of the State of California,” December 24, 2020. Accessed May 4, 2021.
Author - Kevin Parrish
Kevin Parrish has more than a decade of experience working as a writer, editor, and product tester. He began writing about computer hardware and soon branched out to other devices and services such as networking equipment, phones and tablets, game consoles, and other internet-connected devices. His work has appeared in Tom’s Hardware, Tom's Guide, Maximum PC, Digital Trends, Android Authority, How-To Geek, Lifewire, and others. At HighSpeedInternet.com, he focuses on network equipment testing and review.
Editor - Cara Haynes
Cara Haynes has been editing and writing in the digital space for seven years, and she's edited all things internet for HighSpeedInternet.com for five years. She graduated with a BA in English and a minor in editing from Brigham Young University. When she's not editing, she makes tech accessible through her freelance writing for brands like Pluralsight. She believes no one should feel lost in internet land and that a good internet connection significantly extends your life span.